Clear terms for a better shopping experience.

By accessing the website, creating an account, adding products to the cart, placing an order, making a payment or using any available service, you confirm that you have read and accepted these Terms and Conditions.

These Terms must be read together with our Privacy Policy, Shipping Policy, Return and Replacement Policy and Refund and Cancellation Policy.

If you do not agree with these Terms, you should not use the website or place an order.

You must be legally capable of entering into a binding transaction under applicable law to independently place an order.

A person who is below the legally permitted age or is otherwise unable to enter into a binding agreement may use the website only through a parent, legal guardian or authorised representative.

By placing an order, you confirm that the information submitted by you is accurate and that you are authorised to use the selected payment method.

Some website functions may require you to create or access a customer account.

• You must provide accurate, complete and current account information.
• You are responsible for protecting your password, OTP, device and account access.
• You must not share account credentials with an unauthorised person.
• You must promptly notify us if you suspect unauthorised access or misuse.
• You are responsible for activities performed through your account unless caused by our established fault or security failure.

We may restrict or suspend account access where reasonably necessary to investigate suspected fraud, misuse, unauthorised activity or a breach of these Terms.

Ta SwiftCart offers women’s fashion products, including sarees, kurta sets, coord sets and short kurtis.

We aim to display product names, descriptions, images, sizes, colours, prices and other information as accurately as reasonably possible.

Actual colours may appear slightly different due to screen settings, lighting, photography, production batches, fabric texture or device display differences.

Minor variations that do not materially change the product may not automatically make a product defective or eligible for return.

Product prices are displayed on the relevant product page and may be updated without prior notice before an order is placed.

If an obvious pricing or technical error is identified before dispatch, we may contact you to confirm the correct price or cancel the affected item and issue an applicable refund.

Adding a product to the cart does not reserve stock or create a confirmed order.

An order is subject to successful submission, payment verification where applicable, stock availability, address verification and our acceptance.

An automated acknowledgement confirms that the order request has been received. It does not always mean that the order has been finally accepted or dispatched.

We may decline or cancel an order before dispatch for reasons including:

• Product or size becoming unavailable.
• Payment failure or inability to verify the transaction.
• Invalid, incomplete or non-serviceable delivery address.
• Incorrect product price caused by a clear technical or system error.
• Suspected fraud, misuse, resale abuse or unauthorised activity.
• Duplicate order or customer-requested cancellation before dispatch.
• Operational, legal, courier or technical limitations.

Where a prepaid order is cancelled by us, an applicable refund will be initiated according to the Refund and Cancellation Policy.

Available payment methods will be displayed during checkout and may include UPI, cards, banking services, wallets, payment gateways or Cash on Delivery where available.

• You must use a payment method that you are legally authorised to use.
• Payment approval is subject to the bank, payment gateway or payment service provider.
• We are not responsible for a payment failure caused solely by your bank, network, device or payment provider.
• A failed payment does not create a confirmed prepaid order unless payment is successfully received and matched.
• Duplicate or excess payments will be reviewed and refunded after verification.

Orders are shipped to serviceable Indian postal codes through available courier or logistics partners.

Processing and delivery estimates displayed on the website or communicated after ordering are estimates and may vary due to location, product availability, courier operations, weather, holidays or other circumstances.

The customer must provide a complete and accurate delivery address, recipient name, postal code and active phone number.

We are not responsible for delay, failed delivery or return to origin caused by:

• Incorrect, incomplete or inaccessible address.
• Recipient being unavailable during delivery attempts.
• Incorrect phone number or inability to contact the recipient.
• Customer refusing the parcel without an approved reason.
• Courier restrictions or circumstances outside our reasonable control.

Detailed delivery terms are available in the Shipping Policy .

A customer may request cancellation only before the order has been shipped or dispatched.

Once an order has been dispatched, normal customer cancellation may not be available. Eligible post-delivery concerns will be handled under the Return and Replacement Policy.

We may cancel an order before dispatch due to payment failure, unavailable stock, invalid address, technical error, suspicious activity or operational limitations.

Where a prepaid order is successfully cancelled, the refund will be processed according to the applicable Refund and Cancellation Policy.

Return or replacement eligibility is governed by the Return and Replacement Policy published on the website.

A request may require the customer to provide the order ID, photographs, video or other reasonable evidence showing the issue.

Returned products may be inspected through a quality-check process before replacement or refund approval.

A product may be ineligible where it is used, worn, washed, altered, damaged after delivery, missing original packaging or returned outside the allowed request period, subject to applicable law.

Complete conditions are available in the Return and Replacement Policy .

Refunds are initiated only where an order, cancellation, return, payment or replacement issue has been approved under the applicable policy.

A prepaid refund will generally be initiated to the original payment method. A Cash on Delivery refund may require verified bank or UPI details from the customer.

After we initiate a refund, the final credit timing may depend on the customer’s bank, payment gateway or payment service provider.

Detailed refund terms are available in the Refund and Cancellation Policy .

Promotional offers, coupons and discounts may be subject to separate eligibility, validity, product, account, minimum-order or usage conditions.

• An offer may be available only for a limited period or selected products.
• Coupons may not be combined unless specifically permitted.
• A promotion may be limited to one use per customer, account, mobile number, address or payment method.
• Discount value may be adjusted when an item from a multi-product order is returned.
• Fraudulent or abusive use may result in offer cancellation or account restriction.

We may modify or withdraw an offer before order confirmation, subject to applicable law and any terms already accepted for a confirmed order.

You must not use the website or services for an unlawful, abusive, deceptive or unauthorised purpose.

• Providing false identity, address, payment or order information.
• Attempting unauthorised access to accounts, servers, databases or website functions.
• Uploading viruses, malicious code or harmful automated scripts.
• Interfering with website security, performance or checkout operation.
• Copying or scraping content for unauthorised commercial use.
• Submitting fraudulent refund, return, chargeback or delivery claims.
• Misusing offers, coupons, accounts or Cash on Delivery services.
• Harassing, threatening or impersonating customers, employees or service providers.

We may restrict access, cancel affected orders, preserve relevant records or take lawful action where misuse is reasonably suspected.

The Ta SwiftCart name, website design, written content, logos, graphics, category presentation, product-page structure and original website materials are owned by or licensed to TA SWIFTCART PRIVATE LIMITED.

You may access the website for personal, non-commercial shopping purposes.

You must not reproduce, republish, sell, license, modify, distribute or commercially exploit protected website material without written permission from the relevant rights holder.

Third-party product names, trademarks and content remain the property of their respective owners.

We aim to keep the website accurate, secure and available. However, uninterrupted or error-free access cannot be guaranteed at all times.

The website may be temporarily unavailable due to maintenance, hosting issues, security updates, network failure, payment-provider issues or circumstances outside our reasonable control.

To the extent permitted by applicable law, we will not be responsible for indirect or consequential loss caused solely by:

• Temporary website or internet unavailability.
• Customer device, network or browser failure.
• Unauthorised account use caused by customer disclosure of credentials.
• Independent failure of a courier, bank, gateway or third-party platform outside our reasonable control.
• Reliance on information that the customer knew or should reasonably have known was incorrect.

We will not be treated as having failed to perform an obligation where performance is prevented or materially delayed by circumstances outside our reasonable control.

Such circumstances may include natural disasters, severe weather, fire, flood, public emergency, epidemic, government restriction, transport disruption, courier shutdown, labour disturbance, telecommunications failure, electricity failure, cyberattack or similar events.

We will make reasonable efforts to communicate material delays and resume affected services when reasonably possible.

These Terms and transactions conducted through Ta SwiftCart are governed by the applicable laws of India.

Customers should first contact customer support or the Grievance Officer with relevant order details so that the concern can be reviewed.

Subject to applicable consumer law and the jurisdiction of competent consumer authorities, commissions or courts, disputes may be submitted to the competent forum having lawful jurisdiction.

Nothing in this section restricts a customer from approaching an authority or consumer forum where such a right is available under applicable law.

We may update these Terms to reflect changes in the website, products, payment methods, delivery services, policies, business operations or applicable requirements.

The revised Terms will be published on this page with an updated “Last Updated” date.

The Terms applicable when an order is confirmed will normally govern that order, unless a change is required by law or is more favourable to the customer.

Contact Ta SwiftCart for questions regarding these Terms, products, orders, payments, deliveries, cancellations, returns, refunds or account concerns.